In-Depth Review | 1-on-1-Resumes.com

By David Alan Carter

For job seekers on a very tight budget, the siren song here is bargain basement pricing ($89.95), and the same low price regardless of experience level. To further tempt, the company guarantees you'll get a job interview within 30 days or they'll rewrite your resume at no additional charge.

Unfortunately, there are problems aplenty with this company. For starters, writing quality. Admittedly, this is a common and practically expected downside with many if not most budget resume services. In the case of 1-on-1-Resumes.com, $89.95 isn't going to buy the same quality of workmanship as say, the $249 you'll spend with companies that garnered our 5-star rating. That's evident in the resume samples posted on 1-on-1's website.

And there are troubles beyond the writing. Customer service is practically non-existent. Our emails went into a black hole, and nobody answered the phone. We're waiting to see if somebody returns our call; after three weeks, nothing, but will keep you posted. In addition, some of their advertising claims are bordering on the deceptive. For example, they state: "Rated the #1 resume writing site in the Azoos network 3 years in a row!" What they don't tell you is that "Azoos" is their parent company. The "network" consists of this company, plus two additional Azoos-owned resume services. The fact that 1-on-1 leads the other two divisions within the same parent firm is hardly impressive. Rather, it likely means they've simply thrown more ad dollars in the direction of 1-on-1.

The Better Business Bureau has picked up on the problems; they rate the company an F on a scale of A+ to F. The factors that led to such a poor rating? 31 customer complaints in the past three years, with a failure to respond to 7 complaints filed against the business.

Here's How It Works

On the home page, click the link marked "Click Here To Have Us Write Your Resume!" Send along your existing resume, if you have one, and complete an online form/questionnaire. Fill it out thoroughly, because at these prices, you won't be getting a telephone interview from your assigned writer. If the need arises, you can communicate with your writer, and vice versa, but only through a messaging system.

Your finished resume will be sent within 2-3 business days via email in Microsoft Word format. Contact your writer if you need to make any changes or corrections. The company claims to guarantee a job interview within 30 days. If that doesn't happen, they'll rewrite the resume at no charge (but note: at another place on their site, fixing "imperfections" is all that's promised).

Here's What We Liked

• The price is certainly easy on the pocketbook. And it's one price fits all.
• Turnaround is a speedy 2-3 business days, with faster service available for an extra charge.
• Hard copies prints are available for a fee.
• An interview is supposedly guaranteed within 30 days, or they will re-work and rewrite your resume.
• The company was founded in 1999. So they've been around for a while.

Here's What We Didn't Like

• Good luck trying to get somebody to respond to an email or phone call. We've been unsuccessful on both counts. Which begs the question, how good is their interview guarantee if you can't get a response from the company on a simple inquiry?
• While I'm sure the writers are professional, there is no indication that they are certified, as in Certified Professional Resume Writer.
• We were not especially impressed with the resume samples posted on the company's website.
• Finally, let's talk Better Business Bureau. Having previously given the company an "A" rating, the BBB dropped that to "C-" and finally an "F." In addition, they revoked BBB accreditation from the company for failure to comply with agreed BBB standards.

1-on-1-Resumes.com Review - The Wrap Up

For those on a tight budget, the temptation is strong to turn one's resume project over to a company that promises professional results for less than ninety bucks. Resist the temptation. The sad truth is that the writing quality here is not up to par with the services we rate 3, 4 and 5 stars. Worse still, poor customer service and a growing list of customer complaints taint this company.

If you've got a few more bucks to spare, consider the $149.00 resume over at ResumeCorner.com. It's a significant leap ahead in writing quality, and all the writers are certified (in fact, they each hold at least a Master's degree). Better still, the $199.95 resume over at ResumeWriters.com or the $249.95 resume at ResumeEdge.com. These are two companies with top-notch certified writers and very attentive customer service. See the pull-down menu above for in-depth reviews of each of these companies.

Our recommendation is to AVOID this company. Still, if you'd like to explore on your own...

Go to 1-on-1-Resumes.com

Your Comments Click here to add a comment Name: Location: Web site: Email: Rating: Title: Comment: Please enter the Captcha code: One-O-One Reume SUCKS John from Houston, TX, USA I paid almnost $200 for my resume and the cover letter but I didn't get even a SINGLE interview with their resume. I tried to contact them via e-mail but they did ask for more money $70 to edit my resume. Usually, the resume writer has either a face-to-face or a phone interview before wrtining a resume, So he or she can have more details about your experience. But the One-O-One resume asked me to submit a copy of my resume, which I did. And they re-wrote the same resume WITHOUT having any phone or face-to-face interview. In short, I just wasted my TIME & MONEY by going to this resume service. I would NEVER recommend any one to get ones resume written by these people. You can pay some extra bucks and can save your time & money in the future. Posted at 3:05:pm 05/16/12 Azoos Resume Writer Carol-Anne Moody-Prosser from Southern Alberta, Canada Professional --- ummm, Not Well written ---- ummm, Not Money back guarantee ---- ummmm, NOT!!!! you can not get these people to respond to any complaints or concerns! I have emailed and phoned on soooo many occasions! SAVE your money people! A ZOO is more like it! Yup, maybe it is All in a name! Should have been a clue --- ya think! Ummmm, ya Posted at 8:22:pm 01/31/12 Spend the extra cash and go to a professional Bill V from Washington D.C. I'll keep this short and not so sweet. I had these people do my federal resume, they did an "OK" job but I got no calls from the government. I applied and applied, and nothing. I reworked the resume specs to fit each new job, nothing. When I asked to use the "no interviews within 30 days re-write warranty", they bitched that I contacted them past 30 days?? Huh? There are no stipulations whatsoever on their website stating that. The only wording states that if you do not get an interview within 30 days they will do a re-write. These folks are SCAMMERS, and PHONIES, STAY AWAY. Nothing shown on their site states that it has to be acted on within 30 days, or when they are contacted after 30 days they will bitch and moan and tell you how YOU the customer failed in your search. They still refer to KSA's, when they tell you all about how you did not do a proper search on USAJOBS. The Government does NOT use KSA's anymore and they did not know that. And these are the people writing your federal resume. I can see why the BBB revoked their affiliation. and NO they are not certified professionals - again go elsewhere. Signed, An unhappy former customer US Army Veteran Posted at 1:30:pm 01/03/12 Regarding ihirebroadcasting... Marcella, The parent company, Ihire LLC, operates a number of niche job boards, of which iHireBroadcasting is one. A quick search on the web for the keywords “ihire complaints” or “ihirejobnetwork complaints” pulls up a number of customers complaining about the company’s services, namely the difficulty in cancelling the “free” trial membership or issues with advertised claims. On the other hand, the Better Business Bureau gives the parent company an A+ rating, complaints notwithstanding. My advice: if you spend the time and dig deep into other, free job boards, you can probably find the same job listings. If you want to try the service, make sure you can locate their customer service phone number (and make sure it works) before you sign up with a credit card for a “free 7-day trial.” If you wish to cancel, you’ll need that phone number. And even then, monitor your credit card statement for a month or two to make sure no additional charges appear. Good luck. -- Editor Posted at 8:37:am 07/28/11 Marcella from Los Angeles Can anyone give me feedback on ihirebroadcasting.com? Posted at 2:47:pm 07/27/11 AVOID AT ALL COSTS Don from VA Impossible to deal with! Only provides cookie cutter resumes. Don't buy options they have available, you will have to keep hounding them to get them fullfilled. I still don't have all the services I have paid for. VERY Unhappy with this service!!! Posted at 1:19:pm 06/21/11 Have you used 1-on-1-Resumes.com? Share your thoughts about the company and the service they provided, and give them a rating (1 through 5 stars) based on your experience. You don't need to give your email address or any website info - just a first name and the city or state where you're located. -- Editor Posted at 2:00:pm 05/22/11

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