.                                                                   .
.                                                                   .

In-Depth Review | Résumé Writing from Monster.com

Visit... Monster Resume Writing Services
Views and Opinions
by
David Alan Carter

Our Overall Rating
for the

Resume Writing Service

www.Monster.com

Monster – a familiar name in the job search world, to be sure. But can their resume writing service cut it? In a word: maybe.

In years past, that would have been a definitive yes. Back then, Monster was partnering with the online division of Career Services Group, Inc., the company that pioneered online career services in 1996, and had 30+ years experience in the industry. All that changed in January 2015 when Career Services Group was bought out by Talent, Inc. Monster's resume service is now being farmed out to a Talent, Inc. division called TopResume. Sadly, TopResume has a sketchy history with the Better Business Bureau, and complaints are mounting.  

Here's How It Works

1.

Locate the category that best fits your work history: Professional Growth (a resume for students or recent graduates), Career Evolution (a resume package for those with previous work experience), or Executive Priority (a resume package for those in management).

2.

Place your order online. You'll then be prompted to upload your existing resume or related materials (if you have any), and complete their questionnaire to draw out additional accomplishments and strengths. You'll then be assigned a writer who most closely matches the expertise needed for your profession or discipline.

They promise your writer will "reach out to you" with any additional questions. Assume that will take the form of an email correspondence.

3.

A draft of your resume will be ready within 4-7 business days. You'll have the opportunity to request any changes or corrections before the final draft. Receive your finalized resume in Microsoft Word.

Here's What We Like

Over 300 writers available. Or so they claim. And those writers represent more than 65 industry specializations. If so, that means they are likely able to pair you with a writer who knows your industry, and presumably can craft a better resume with that knowledge.
The resume samples posted on their site are well crafted.
Interviews are guaranteed within 60 days, or they will rewrite your resume at no additional charge.
Rush option is available.

Here's What We Don't Like

If a telephone interview is important to you (and it's important to us), you're out of luck here.
Talent, Inc. under the moniker TopResume, the contract provider actually writing Monster's resumes, has had a turbulent ratings history with the Better Business Bureau ranging from F to A. See sidebar.
BBB complaints for this contract provider has doubled in less than a year: as of February 2017, it clocks in at 68 complaints. Most are "Problems with Product/Service" with "Delivery Issues" running a close second.

Monster Resume Review - The Wrap Up

In summary, we have no problem with the idea of Monster contracting out the writing of their resumes. What concerns us is the provider they've chosen. Yes, the samples on the website look well written. And pricing is reasonable. But since the takeover of the business by Talent, Inc. in January 2015, customer complaints are exploding.

Because of these concerns, we can't provide a recommendation at this time. We'll continue to monitor. As with all of our reviews, this is our opinion--we always advise readers to do their own due diligence.

As a sidebar, signing up for a free Monster account not only affords access to their many additional services, but allows you to search their massive database of available jobs. This is something you're going to want to do--sooner or later. Make it sooner.

Go to Résumé Writing from Monster

Best,
David Alan Carter

Pricing

Entry Level Mid Level Pkg. Executive Pkg.
$129.00 $189.00 $349.00

The entry-level resume (Professional Growth) is just that -- a resume.

The mid-level package (Career Evolution) includes the resume and a cover letter.

The executive package (Executive Priority) includes the resume, a cover letter and a Linkedin makeover.


BBB

There are two Better Business Bureau reports at play here. The first is for Monster.com. They score a D- on a scale of A+ to F.

Then there's Talent, Inc. which is the company Monster contracted with to do the actual resume writing. They currently score an A with the BBB.

BBB report for Monster.com
BBB report for Talent, Inc. (dba TopResume)


Samples

The following resume samples courtesy of Monster. More at the company's website.
 
Click to enlarge image.
 




 

 

NOTE: This website is monetized through the use of Affiliate Programs with the online resume service providers we review. Read our Disclosure Statement for more information on our reviewer, and our Affiliate Relationships.

 Back To Top

Go back to "Resume Writer Reviews"